Mediator Luxury Car Consulting

In the event of a complaint, the customer must first contact the seller. As a second recourse, he or she can contact the Mediator SAS CNPM – Médiation- Consommation. Consumers must submit their requests for mediation :

• either by telephone : +33 9 88 30 27 72
• or by e-mail to : contact-admin@cnpm-mediation-consommation.eu
• or by post to the following address : SAS CNPM – Médiation- Consommation, 27 Avenue de la Libération, 42400 Saint Chamond

For off-premises sales : The selling establishment informs you of the existence of the European platform for online settlement of disputes, designed to collect any complaints arising from an online purchase by European consumers and to forward them to the competent national mediators: this platform is accessible at the address : http://ec.europa.eu/consumers/odr/

For further information or to make a complaint, please contact the Commission Nationale de l’Informatique et des Libertés (more information at www.cnil.fr). Lastly, we would like to inform you of the existence of the “Bloctel” telephone anti-solicitation list, on which you can register (https://conso.bloctel.fr).